Privacy Policy

1. Data controller

VORIS, Unipessoal Lda., with registered office at Av. da Liberdade, 224, 2nd floor, 1250-148 Lisbon, Portugal, company number 519483154, is the entity responsible for the processing of the personal data collected through this website. For any question relating to data protection, you may contact us at info@voris.pt.

2. Data we collect

Through the contact form we collect: name, company, e-mail address, telephone number and its dialling code, country, city, area of interest, preferred language of contact, preferred method of contact and the content of the message.

We also record the date and time of the submission, the language in which you were browsing the website and an encrypted, non-reversible version of your IP address, used exclusively to limit abusive submissions.

We do not use analytics, advertising or tracking cookies. The website stores in your browser only the language preference, through local storage strictly necessary for its operation.

3. Purposes and lawful basis

The data is processed in order to respond to your enquiry and, where applicable, to assess and develop a commercial or partnership relationship.

The lawful basis is the consent you give when submitting the form, under Article 6(1)(a) of the General Data Protection Regulation. As regards the prevention of abusive use of the form, the basis is VORIS's legitimate interest, under point (f) of the same Article.

4. Retention period

Submitted enquiries are retained for 24 months from the last interaction and are deleted after that period. Should the relationship develop into a contractual relationship, the data will then be retained for the applicable legal periods.

5. Recipients

The data is processed by VORIS and by its hosting and e-mail service providers, which act as processors, under contract and only in accordance with our instructions. We do not sell or transfer personal data to third parties for marketing purposes.

6. International transfers

The data submitted through the form is hosted on servers located in the European Union, in Ireland, so no transfer outside the European Economic Area takes place in the context of hosting. The e-mail service used to receive and reply to enquiries may involve processing by entities subject to the legislation of third countries; in that case, transfers are carried out under an adequacy decision of the European Commission or under standard contractual clauses approved by it.

7. Your rights

You have the right of access, rectification, erasure, restriction of processing, portability and objection, as well as the right to withdraw your consent at any time, without this affecting the lawfulness of the processing carried out up to that date.

To exercise these rights, please contact us at info@voris.pt. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados), at www.cnpd.pt.

8. Security

We adopt technical and organisational measures appropriate to the protection of personal data, including encrypted communication, access control and restriction of access to the data to staff who need to know it.

9. Changes

This policy may be updated. The version in force and its date are indicated at the end of this page.